Customer Service Centre (CSC)
Tehong offers convenient and comprehensive one-stop service for our clients to obtain information and services. We use high-tech Customer Relationship Management System (CRMS) in document filings of our clients.
Our people are dedicated to proactively providing information and guidance to our clients. We provide oversight throughout every service procedure and conduct research and analysis upon the comments and advices from our clients in case management resolutions. We aim to improve and maintain our service quality by providing accurate, consistent, and timely written and telephonic responses to customer concerns and questions.
Our customer service is available in English and Chinese.
We are here for you throughout the year.
Hotline Operating Hours:
Mondays to Fridays: 8:30 a.m. to 5:30 p.m.
Weekends and Public Holidays: Closed